How online mediation works

Mediasi  would recommend Zoom for online mediation. It is very easy to use and also has ability to provide virtual breakout rooms. This allows the parties to have private confidential meetings with their lawyers or advisors. 

The virtual breakout room allows the client and their lawyer to be in the same virtual room, even when they are in different physical buildings or even countries. They will be able to talk to each other without the mediator or any other person overhearing. The mediator can join these breakout rooms and can even bring everyone together in one virtual room, if felt appropriate. 

If the people in the breakout room wish to contact the mediator, they can use the “Ask for help” facility. The parties can also call the mediator on their telephone number.

If the parties want to see each other, without their lawyers, a separate breakout room can be created for that purpose. As with face to face mediation, the mediator can either be present at that meeting or not, depending on the wish of the parties. The same applies for lawyers – if they wish to meet separately this can be catered for.

Technology requirements

Any device can be used; computer, tablet, iPhone etc. We would ask that you ensure you have a good internet connection when the meeting is scheduled.

Further questions

If you have any queries, please don’t hesitate to contact us.

Zoom have some short video demonstrating how the system works:  

https://zoom.us/resources